How to Fix GNOME Online Accounts Login Issues on Ubuntu 22.04

GNOME Online Accounts (GOA) is a feature in the GNOME desktop environment that allows users to connect to services like Google, Microsoft, Flickr, Nextcloud, and more. However, on Ubuntu 22.04, many users encounter login issues when signing into Google accounts in GOA. These issues are often related to WebKitWebProcess and the built-in browser display mechanism.

This article provides effective solutions to fix GNOME Online Accounts login issues.

White screen error when logging into GNOME Online Accounts
White screen error when logging into GNOME Online Accounts

🛠️ Method 1: Log in via an External Browser

If the login window does not appear, remains blank, or freezes, try this method:

Step 1: Open GNOME Online Accounts via Terminal

Run the following command in the terminal:

gnome-control-center online-accounts

Step 2: Restart xdg-desktop-portal

If the login window still does not appear, restart the xdg-desktop-portal services:

sudo systemctl --user restart xdg-desktop-portal
sudo systemctl --user restart xdg-desktop-portal-gnome

Step 3: Try logging in again.

📌 User feedback: Many users report that restarting these two services resolves the login window issue.

🎨 Method 2: Disable Compositing Mode

WebKitWebProcess uses Compositing Mode to render web content. However, this mode may cause conflicts, leading to login failures. To disable it, follow these steps:

Step 1: Run the following command in the terminal:

export WEBKIT_DISABLE_COMPOSITING_MODE=1
gnome-control-center online-accounts

Then, try logging in again.

The GNOME Accounts login screen has returned to normal
The GNOME Accounts login screen has returned to normal

📌 Effectiveness: This method has helped many users who experience issues with the login window in GOA.

🔄 Method 3: Reinstall GNOME Online Accounts

If the previous methods do not work, try reinstalling GNOME Online Accounts.

Step 1: Remove GNOME Accounts

sudo apt remove gnome-online-accounts

Step 2: Reinstall GNOME Accounts

sudo apt install gnome-online-accounts

After installation, open GNOME Online Accounts from Settings or the Applications Menu and check if the issue is resolved.

🌍 Method 4: Switch to Firefox as the Default Browser

Some browsers, such as Chromium or Brave, may conflict with GOA. If you are using one of these, try setting Firefox as the default browser:

xdg-settings set default-web-browser firefox.desktop

Then, restart your system and attempt to log in to GNOME Online Accounts again.

If you encounter login issues with GNOME Online Accounts on Ubuntu 22.04, try these solutions:

✅ Restart xdg-desktop-portal if the login window does not appear.
✅ Disable Compositing Mode to prevent conflicts with WebKitWebProcess.
✅ Reinstall GNOME Online Accounts if the issue persists.
✅ Switch to Firefox if the default browser is causing conflicts.

Good luck with troubleshooting!

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